Inbound Automated Voice Mail Attendant

Your telephone calls can be answered 24 hours a day with the DialXpress Inbound Automated Voicemail Attendant.  This voicemail system is loaded with advanced features at a fraction of the price of traditional voicemail and telephone answering systems and is expandable from 2 to 96 lines.

Voice Mail Greetings & Call Flows:

Each line can be answered with a different greeting and/or call flow or all lines can be answered the same way. Also, callers can hear different greetings depending on the time of day.

Menus

Callers can hear menus of choices to select using a touchtone phone. Multiple menus may be created to have different levels of choices for callers.

Advanced Voice Mail Features

Your voice mail system can be set up to allow callers to hear information/announcements only, or a combination of information with voice mail.  Callers may leave voice mail messages and the recipient can be notified by pager, instantly e-mailed to the recipient, retrieved by telephone, or the voice mails may be reviewed at the computer. You may have as many voice mail boxes as you need.  With our directory feature, callers can search for a voice mail box by name or they can browse a list.  Management is simple and the system operator can set up voice mail boxes by telephone or at the computer. The system works with regular analog, T-1 lines or with DID lines.  Callers may be transferred to a live person if you have 3-way calling or call transfer disconnect from your telephone company.  When a call is transferred and there is no answer or the line is busy, the call will then go to the user’s voice mailbox for the caller to leave a voice message.  Additionally, the “follow me” feature can be used to try alternative telephone numbers.  You may call in at any time, from any location and change the telephone number where calls are to be transferred.

Recordings

Managing your voice mail system recordings is easy.  You can record or listen to greetings, menus, information, and messages by telephone, or if you have a sound card (Sound Blaster compatible) in your computer, you may use a microphone and speaker.

Scalability and Flexibility

The Inbound Automated Voice Mail Attendant is scalable from 2 to 96 telephone lines per computer.  The system can answer your telephone calls simultaneously. You may use either analog or PRI lines for inbound calls.  If you have T1 or E1 lines, you will need a channel bank to convert to analog.  The system can be integrated with many different types of telephone systems.

For a complete package including pricing and ordering information on our automatic dialer solutions, please complete our Inbound Voice Mail System / Automated Attendant Request Form.